Every single lead represents potential income for your dealership. Responding quickly and with the appropriate information is key to moving prospects down your sales funnel.
Advanced Communication Management (ACM) provides you with additional tools to manage phone calls and web leads from your Work Truck Solutions commercial dealer site, your upfit and OEM locator sites, and Comvoy.com. This solution enhances your lead management in a number of ways.
These features give you the granular control to direct web leads to the appropriate commercial team member.
All incoming calls are recorded and available for you to review directly from your Commercial Business Intelligence Portal.
AI-Integration takes your call handling to a new level, generating transcripts, a summary, and even defining the types of leads for easy follow-up prioritization. Even if it's a missed call or an abandoned call, we won't let the money you spend on generating leads go to waste.
You decide which call routing setup best fits your operation. You can set up a Round Robin, which cycles through your commercial sales team, or you can set up a Phone Blast, which will call all of your commercial sales team members at once - whoever answers first gets it!
Set up custom routing rules for your web leads. Web leads can be configured to route by body type, condition, body manufacturer, OEM, model, and more.
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