Definitely the right tool for the job
That’s why we built a system for commercial vehicle sales professionals centered around the way their department actually sells.
The chassis is in the DMS. The body quote is in an email thread. The customer’s last four trucks are in a spreadsheet. Multi-unit quotes get rebuilt from scratch. Getting the upfit status takes a phone call. And nobody can say which configurations actually make money.
Your dealership has been absorbing the cost of a CRM built for retail, but forced on the commercial team. The CRM from Work Truck Solutions is built for the commercial sales cycle - chassis sourcing, multi-vehicle quoting, and final delivery in one system. No more square peg, round hole.
A native commercial solution built for light and medium-duty vehicle sales, structured for the complexity of business accounts and multiple trucks/vans in a single deal – no more reconfigured tools that “sort of” work.
Multi-Deal Desking: Build complex quotes with multiple VINs, varied upfits, and trade-ins – all in a single, professional flow.
Relationship-First Architecture: Track multiple stakeholders across one business account. No more fragmented data or lost contacts.
The Commercial Funnel: A pipeline that actually accounts for "Waiting on Upfitter" rather than just "Sold/Unsold."

Our Arcadium division is the premier Customer Relationship Management (CRM) provider for heavy-duty truck, trailer and equipment dealers globally.
Deep integrations with leading DMS providers and major OEMs—such as Freightliner, International, Mack, Volvo, and Peterbilt—set us apart as the high-performance partner capable of streamlining operations for global manufacturers and local dealers alike.

Know they’re ready to replace before they do, and act
before competitors call.
• Fleet cycling you see coming. Get notified ahead of the cycle, so you’re quoting before they start shopping.
• Total pipeline command. Full visibility across every dealand VIN, with stalled transactions flagged to proactively keep revenue flowing.
• Body-type intel. Turn rate and gross by upfit configuration, plus close rates and lead sources, means ordering and forecasting are based on your numbers, not last year’s guess.
• Focused lead filtering. Focus your week on high-ROI commercial opportunities.

Work the way you already work. No system to feed. Youremails, calls, and notes land on the account record whether you’re at a job site, with an upfitter or at your desk.
• Your inbox remains your inbox. Keep emailing customers from the address they already reply to. Threads sync to the account record automatically, capturing the
relationship without getting in the middle of it.
• Calls log themselves. Every Work Truck Solutions–powered call is recorded in the right account, with nonote-taking necessary.
• Full visibility, with no manual effort. Activity, follow-ups, and deal movement hit the pipeline without typing in updates, making sales efforts visible, while eliminating extra data entry.
• Real-world mobility. Start quotes, log notes and checkinventory from anywhere.

* Automatic call logging of all Work Truck Solutions powered calls.