Definitely the right tool for the job
In your world of light-duty and medium-duty vehicles, finding a chassis, dealing with upfit pools/timelines, and multi-month sales cycles, you need a commercial vehicle CRM that works like you do. Just like the trucks and vans you sell, you need a solution that’s purpose-built for the way your commercial department runs.
Holy %#!@, did someone actually build a better solution? YES, we did!
A native commercial solution built for light and medium-duty vehicle sales, structured for the complexity of business accounts and multiple trucks/vans in a single deal – no more reconfigured tools that “sort of” work.
Multi-Deal Desking: Build complex quotes with multiple VINs, varied upfits, and trade-ins – all in a single, professional flow.
Relationship-First Architecture: Track multiple stakeholders across one business account. No more fragmented data or lost contacts.
The Commercial Funnel: A pipeline that actually accounts for "Waiting on Upfitter" rather than just "Sold/Unsold."
Our Arcadium division is the premier Customer Relationship Management (CRM) provider for heavy-duty truck, trailer and equipment dealers globally.
Deep integrations with leading DMS providers and major OEMs—such as Freightliner, International, Mack, Volvo, and Peterbilt—set us apart as the high-performance partner capable of streamlining operations for global manufacturers and local dealers alike.
The commercial vehicle business is built on relationships, and the best way to cultivate those relationships is with data and insights others can’t offer.
Work the deals that matter. Stop drowning in low-quality retail noise. With system aggregated leads from multiple sources that are filtered through a commercial lens, your team has full visibility into high-value opportunities that keep them focused on the accounts that move the needle.
Proactive fleet cycling. Put your team in the driver’s seat by adding sold units to a customer’s profile, and remembering their preferred configurations with the Fleet Assessment tool. Then, when a vehicle is due for replacement, you’ll have the specs ready and the quote on the road to completion before they even pick up the phone.
Commercial department analytics. No more “manual math” to see the big picture. Track revenue by body type, monitor aged inventory turn rates, and identify your most profitable niches. Stop the guesswork and scale your department based on real-world demand.
Ever seen a successful commercial salesperson glued to their desk all day? Neither have we. The ones who win the business meet customers where they are, and that’s why the CRM we built is a solution for the way you and your team work - in the real-world.
Lot-Ready & Mobile-First: Start a quote on the lot, check inventory at a customer’s job site, and log notes before you even get back in your truck.
Zero-Effort Logging: With seamless Gmail and Outlook syncing, every email and all Work Truck Solutions powered calls are logged automatically. Your team spends time building relationships, not fighting with data entry.
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