Last updated on September 09, 2026
These Product-Specific Terms (“Product Terms”) are incorporated into and form part of the Agreement between Work Truck Solutions, Inc. (“Company”) and Customer under the Terms and Conditions available at worktrucksolutions.com/terms-and-conditions (the “Terms and Conditions”). Capitalized terms used but not defined in these Product Terms have the meanings given in the Terms and Conditions.
Each section of these Product Terms applies only to a Customer that has purchased the Package or Add On identified in that section on an Order Form. A Customer that has not purchased a Package or Add On is not subject to the section relating to it. In the event of a conflict between these Product Terms and the Terms and Conditions with respect to a Package or Add On, these Product Terms control as to that Package or Add On. Company may change, amend, or modify these Product Terms in accordance with the amendment provisions of the Terms and Conditions.
1. Advertising Services (Managed Ads)
1.1 Applicability. This Section 1 applies only if Customer has purchased an advertising management Add On identified on an Order Form (the “Advertising Services”). Advertising Services include Company’s advertising management offerings as marketed from time to time, currently including BusinessBuilder, BusinessBuilder PLUS, and HD BusinessBuilder, together with any successor, renamed, or additional offering under which Company places or manages advertising on Customer’s behalf. Where an Add On includes services other than the placement and management of Managed Ads, this Section 1 applies only to the Managed Ads component of that Add On.
1.2 Scope; Definitions. Under the Advertising Services, Company will create, place, and manage advertising campaigns on Customer’s behalf on one or more third-party advertising platforms, including Google Ads (each, a “Platform”), directing users to Customer’s websites, landing pages, inventory listings, and other online destinations designated or controlled by Customer (“Destinations”). Advertisements, keywords, targeting, and related assets created, placed, or managed by Company under the Advertising Services are “Managed Ads.”
1.3 Relationship to “Ads” and Customer Materials. Managed Ads are not “Ads” as that term is used in the Terms and Conditions. Notwithstanding the lead-time, approval, and prior-written-consent provisions of the Terms and Conditions applicable to Ads, Company may create, modify, pause, resume, and optimize Managed Ads in its discretion within the Media Spend budget set forth on the Order Form, without Customer’s prior approval of each change. The trademark license granted to Company in the Terms and Conditions extends to the use of Customer’s trademarks and trade names in Managed Ads. The license to Customer Data granted in the Terms and Conditions includes the right to provide Customer Data, inventory feeds, and related assets to Platforms in connection with the Advertising Services, and Customer acknowledges that Platform Terms may permit a Platform to retain such data after the Advertising Services end.
1.4 Authority; Limited Agency. Notwithstanding the independent-contractor provision of the Terms and Conditions, Customer appoints Company as its limited agent, and authorizes Company to act on Customer’s behalf, solely for the purposes of (i) opening, verifying, and administering Platform accounts in Customer’s name; (ii) accepting Platform terms and policies on Customer’s behalf; and (iii) making creative, keyword, targeting, bidding, scheduling, and budget-allocation decisions for Managed Ads within the Media Spend budget set forth on the Order Form or in writing from the Customer to the Company. This limited agency does not extend to any other matter and does not otherwise alter the independent-contractor relationship between the parties. Customer acknowledges that Platforms may automatically generate, modify, format, or test Managed Ads and related assets, and that Company will review such assets in accordance with its standard practices.
1.5 PLATFORM TERMS. CUSTOMER AGREES TO BE BOUND BY, AND AUTHORIZES COMPANY TO BIND CUSTOMER TO, THE TERMS AND POLICIES OF EACH PLATFORM ON WHICH MANAGED ADS ARE PLACED, INCLUDING THE GOOGLE LLC ADVERTISING PROGRAM TERMS AVAILABLE AT GOOGLE.COM/ADS/TERMS AND THE GOOGLE ADS POLICIES AVAILABLE AT GOOGLE.COM/ADS/POLICIES, IN EACH CASE AS MODIFIED FROM TIME TO TIME (COLLECTIVELY, “PLATFORM TERMS”), IN THE CAPACITY OF AN “ADVERTISER” OR EQUIVALENT END-ADVERTISER. CUSTOMER ACKNOWLEDGES THAT PLATFORM TERMS MAY INCLUDE BINDING INDIVIDUAL ARBITRATION, WAIVERS OF JURY TRIAL AND CLASS ACTION RIGHTS, LIMITATIONS ON REMEDIES, AND OBLIGATIONS TO INDEMNIFY THE PLATFORM PROVIDER. Customer will perform all obligations applicable to an Advertiser under Platform Terms. Company’s obligations to Customer with respect to Managed Ads are subject to, and Company’s remedies against a Platform are limited by, the applicable Platform Terms.
1.6 Allocation of Responsibilities. Company is responsible for the compliance of the Managed Ad creative and targeting decisions it makes with applicable Platform policies. Customer is solely responsible for (i) the Destinations and all content on them; (ii) the accuracy, availability, pricing, and lawfulness of Customer’s inventory, products, and services and all related disclosures; (iii) obtaining any consent or license required to advertise Customer’s products, services, and any third-party marks (including OEM marks); and (iv) Customer’s compliance with all laws applicable to Customer’s advertising and sales practices. Customer represents and warrants that the Destinations, and the products and services advertised through Managed Ads, do not and will not violate any applicable law or infringe or violate the rights of any third party.
1.7 Media Spend; Management Fee. “Media Spend” means the amounts charged to Company by a Platform for Managed Ads on Customer’s behalf, including any Platform taxes, regulatory fees, and surcharges. Company will pay Media Spend to the Platform on Customer’s behalf and Customer will reimburse Company for Media Spend in accordance with the payment terms of the Order Form. Company’s charge for the Advertising Services (the “Management Fee”) is separate from and in addition to Media Spend, and Company will state Media Spend and the Management Fee separately on each invoice. Notwithstanding the Fees section of the Terms and Conditions, Media Spend is billed on actual amounts incurred and is not a fee for Company services; the provisions of the Terms and Conditions stating that fees are not based on actual usage and are non-refundable do not apply to Media Spend, and any prepaid Media Spend not committed to a Platform as of termination or expiration of the Advertising Services will be refunded or credited to Customer. Company is not obligated to place Managed Ads in excess of the Media Spend budget set forth on the Order Form or any credit limit imposed by a Platform. Customer may not offset Media Spend against any other amount owed under the Agreement. Any credit, refund, or make-good issued by a Platform for invalid activity, undelivered impressions, or billing adjustments will be passed through to Customer in the same form, and subject to the same conditions and expiration, in which Company receives it from the Platform.
1.8 Limitation of Liability. Notwithstanding the Limitation of Liability section of the Terms and Conditions: (a) Media Spend is excluded from the calculation of the amount paid by Customer to Company for purposes of Company’s maximum aggregate liability; and (b) the exclusion of indirect, incidental, consequential, exemplary, punitive, and special damages does not apply to Customer’s breach of its representations and warranties in Section 1.6 or its obligations in Section 1.5.
1.9 Indemnification. In addition to Customer’s indemnification obligations under the Terms and Conditions, Customer shall indemnify, defend, and hold harmless Company and its officers, directors, associates, members, partners, employees, and affiliates from and against any Losses arising out of or relating to any Claim against Company arising out of or related to (i) the Destinations; (ii) Customer’s products or services advertised through Managed Ads; (iii) any obligation of Customer as an Advertiser under Platform Terms; or (iv) Customer’s breach of this Section 1.
1.10 Reporting; Confidentiality. Company will provide Customer, at least monthly, reporting of Media Spend, clicks, and impressions for each Platform account maintained on Customer’s behalf, or will provide Customer with direct access to such account(s). Nothing in the confidentiality provisions of the Terms and Conditions restricts Company from providing such reporting or from making any disclosure required by Platform Terms. Customer acknowledges that a Platform may share Customer-specific account information directly with Customer.
1.11 Platform Actions; No Guarantee of Results. Company does not control any Platform and does not guarantee the availability, performance, results, pricing, ranking, or auction outcomes of any Platform or Managed Ad. In addition to the circumstances described in the Terms and Conditions, Company shall not be responsible for any inability to provide the Advertising Services which results from the suspension, restriction, disapproval, modification, or discontinuation of any Platform, account, campaign, or feature by the Platform provider, or from Platform testing, policy enforcement, credit limits, or changes to Platform features, pricing, or terms.
1.12 Prohibited Conduct. Customer will not, and will not permit any third party to, generate automated, fraudulent, or otherwise invalid clicks, impressions, inquiries, or conversions on Managed Ads, or otherwise interfere with or misuse any Platform account maintained on Customer’s behalf.
1.13 Cessation. Upon termination or expiration of the Advertising Services, or upon Customer’s written request to pause or cancel Managed Ads, Company will cause the affected Managed Ads to cease serving within the timeframe permitted by the applicable Platform. Customer remains responsible for all Media Spend incurred through the time Managed Ads cease serving. Sections 1.5 through 1.9 survive termination or expiration of the Advertising Services.
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