Work Truck Solutions CEO Kathryn Schifferle at Fleet Forward Conference 2021

As disruptions continue to rock global vehicle production, it's clear that new solutions are needed to fix a broken supply chain and change the model itself. This diverse panel of automotive insiders investigated where the industry goes from here. They discussed potential changes in the supply chain, technologies that will aid the transition, and how dealers, retail buyers, and fleets must in turn adjust their processes in the near and long term. Does a build-to-order model have a future?

Jim Press, Work Truck Solutions, moderated the panel and reminded us that COVID stopped everything, creating many issues for many industries and demand that skyrocketed. This taught us lessons, though at the expense of about 8 million in lost units and $250 million.

Both Kathryn Schifferle of Work Truck Solutions and Kirk Mann of Mitsubishi HC Capital America agreed that the silver lining was that the pandemic shone a light on how essential fleets are, especially as last-mile deliveries rose 28% in the last year. Press said it presented an opportunity to rethink our entire supply chain, while Schifferle added that “In a crisis, change can happen.” - FleetForward.com